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ITIL 4 Managing Professional Module 4

ITIL4 Managing Professional is incomplete without finishing four significant modules, one among them is ITIL4 Strategist – Direct, Plan and Improve which is the fourth and the last module. The module 4 training course offers the candidates with the practical skills required to craft a “learning and improving” IT ...
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ITIL 4 Managing Professional Module 3

If you are planning to do the ITIL4 MP certification, you have to complete its four important modules, including the third one named as ITIL4 Specialist High-Velocity IT. Module 3 ranges over the ways in which the digital companies and digital models operate in a high-velocity surrounding. This will assist ...
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ITIL 4 Managing Professional Module 2

To get your ITIL4 Managing Professional certification, you have to pass its 4 modules after completing ITIL4 Foundation. The second module for ITIL 4 MP stands for “ITIL4 Specialist Drive Stakeholder Value”. The ITIL Specialist: DSV course is one of the four courses needed to accomplish the ITIL4 MP designation! ITIL ...
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Explore the ITIL 4 Managing Professional Module 1

If you are already an ITIL expert, the next level of certification you can opt for would be ITIL4 MP Transition. Those who have less than 17 credit points need to start with ITIL4 Foundation and then the 4 modules of ITIL4 MP. Here we are talking about one of the ...
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7 Best ITIL Practices to Adopt for a Great Customer Experience

This doesn’t approach as a surprise that the IT companies mostly highlight productivity over customer-centric qualities like empathy, accessibility, and receptiveness. The reason behind this situation is that firstly the IT professionals may not be equipped to administer customer satisfaction in an inclusive way, and secondly few IT-based companies ...
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What are the guiding principles of ITIL 4?

The guiding principles of ITIL®4 ITIL 4 (Information Technology Infrastructure Library) took everyone by storm recently. It is a major update from the conventional ITIL and emphasizes on technology and business. ITIL 4 is much more impactful and useful for businesses, service management practitioners, and software developers, when compared to ITIL. ...
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What to look for in ITIL 4

ITIL 4 is a major upgrade to the existing ITIL 2011. Today, every organization is adopting agile methodologies for their delivery and with DevOps coming up, Operations is no longer separate. Operations also needs to come together and work for the common objective. The new approach is to move ...
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ITIL 4 – An update for all ITIL Practitioners

ITIL 4 was announced by Peter Hepworth of AXELOS at the itSMF USA Fusion 2017 conference. As per AXELOS, this update is community and industry-led, working with 150+ industry experts, content writers, reviewers, and contributors from the IT industry. There are also 2,000+ members in the ITIL Development Group. This ...
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