Agile Certified Service Manager

Successfully bring about DevOps transformation of your project, people and organization

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What is DevOps

DevOps is the cultural and professional movement that stresses communication, collaboration integration and automation to improve the flow of work between software developers and IT operations professionals, which delivers business value
faster through software.

The DevOps Institute (DOI) and PEOPLECERT are organizing emerging DevOps practices into relevant training and certifications to provide common knowledge, specialized skills and recognized qualifications, which will ensure high quality DevOps
talent worldwide.

Who is DevOps for?

The DevOps training and certification scheme is aimed at individuals and organizations seeking to understand and apply DevOps principles, practices and automation approaches.


DevOps objectives and vocabulary

Benefits to the business

Concepts and practices — including its relationship to Agile, Lean and IT Service Management (ITSM)

Improved workflows

Improved communication and feedback loops

Reliance on automation

Applying DevOps in an enterprise environment

Critical success factors and key performance indicators

Real-life examples and results






Successfully passing (65%) the 60 minute exam, consisting of 40 multiple-choice questions, leads to the DevOps Foundation Certificate. The certification is governed, administered and maintained by the DevOps Institute. The DevOps Foundation Certificate will be the pre-requisite for future DevOps certification courses.

Sixteen (16) hours of instructor-led training and exercise facilitation

DevOps The Basics (pre-class resource)

Learner Manual (excellent post-class reference)

Participation in unique exercises designed to apply concepts

Sample documents, templates, tools and techniques

Access to additional sources of information and communities

Electronic Badge will be provided by DevOps Institute

Completion of pre-class assignment

Familiarity with Agile and IT service management is recommended

Individuals and organizations seeking a foundational understanding of DevOps

Employees and managers responsible for designing, reengineering or improving process

Consultants guiding their clients through process improvement initiatives

Internal and external suppliers

Process stakeholders

Maximum learners per instructor is 25

Traditional classroom or U-shaped seating arrangement

Whiteboard, flip-chart, projector


Class Format Classroom
Date Dec 16 - Dec 17, 2018, 09:30 am - 05:30 pm
Batch Weekend Batch
Class Format Classroom
Date Dec 23 - Dec 24, 2018, 09:30 am - 05:30 pm
Batch Weekend Batch
Class Format Classroom
Date Dec 28 - Dec 29, 2018, 09:30 am - 05:30 pm
Batch Weekday Batch
Can't find convenient schedule? Let Us Know

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